The Training Coordinator is responsible for managing training logistics, including scheduling, facilitating enrollment, supporting trainees, and conducting post-training evaluations to enhance the overall training experience.
- Key Tasks & Responsibilities:
Manage workflow through ALTANMYA Learning Management System, ALTANMYA Online Platform and ERP System with all its modules.
Manage trainee registrations, monitor attendance, track exams and project submissions, and handle payments.
Prepare training venues by ensuring instructors have all of the tools, technical equipment and resources needed to effectively teach a course.
Ensure that training materials are distributed for both on-campus and online trainees.
Coordinate with trainers to ensure timely delivery of training sessions and address any logistical challenges.
Provide continuous support and exceptional customer service to trainees, addressing their questions and concerns promptly to ensure a positive learning experience.
Assist in the execution of training-related events, such as orientations, workshops and graduation ceremonies.
Assist in executing marketing campaigns to promote training programs and respond to inquiries regarding course content and schedules, via phone, WhatsApp, Email Campaigns and SMS.
Conduct post-training evaluations to assess the effectiveness of the training and identify areas for improvement and development.
Provide support to trainees by following up with absentees and facilitating their attendance of recorded sessions to make up for the sessions they missed.
Employ the LMS platform effectively to enhance online learning experiences, manage course materials, and foster communication between trainers and trainees.
- Work Conditions:
Regular Employment
Indoor
Damascus Governorate - Damascus, Malki
- Job Requirements
Education Degree: Bachelor
Education Specification: Bachelor Degree in Business Administration Management
Field Of Experience: Training Coordination, Administrative Support, Learning Management Systems (LMS), ERP Systems, Customer Service, Office Management, and Educational Program Administration.
