To design and deliver effective automotive sales, product, and technical training programs for dealership teams, ensuring employees have the required product knowledge, technical understanding, customer handling skills, and CRM capabilities to meet OEM standards, improve performance, and support business objectives.
- المسؤوليات:
Deliver sales training on product features, customer needs analysis, CRM usage, and customer journey.
Conduct technical training on vehicle systems (engine, electrical, diagnostics, hybrid/EV).
Lead product and new model launch training (PC & LCV).
Identify training needs and implement tailored development programs.
Develop professional training materials and evaluation tools.
Monitor training effectiveness and report performance improvements.
Support onboarding and collaborate with Sales, Service, and Marketing teams.
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