Wazifni announces the following vacancy as part of its recruitment services on behalf of a medical center based in Damascus:
To provide patients with prompt, professional support and ensure easy access to the medical center’s services.
- Key Tasks & Responsibilities:
Answer incoming calls and respond to patient inquiries in a professional and courteous manner.
Schedule, reschedule, and cancel patient appointments according to medical center procedures.
Provide accurate information regarding services, physicians, clinic hours, and appointment requirements.
Verify and update patient information in the system to ensure accurate records.
Direct calls to the appropriate departments and facilitate communication between patients and healthcare staff.
Follow up with patients regarding appointments, reminders, and service-related requests when required.
Maintain patient confidentiality and comply with all applicable healthcare policies and standards.