شويكي لفنون الطباعة

Customer Service Coordinator

  • Marketing, Sales & CS (Customer Service)
  • Operational
  • 13/10/2026 - 25/11/2026
  • On-site
  • Full-time
  • Customer Service Coordination
Job Purpose:

Coordinate customer service activities and communication between clients and internal departments to ensure timely responses, smooth order processing, and high customer satisfaction.

- Key Tasks & Responsibilities:


  • respond to all customer inquiries, requiring detailed knowledge of all information and data regarding the company's products and services, in order to present a professional image of the company to customers.
  • Overseeing the product design process following the deal's conclusion and the receipt of necessary approvals, and acting as a liaison between the design department and the client.
  • Monitor customer balances and notify the direct supervisor to coordinate with the Finance Department for payment collection in accordance with established procedures.
  • Work on establishing and updating a database of clients, and preparing the necessary reports regarding compliance rates and quantities ordered.
  • Adherence to approved occupational safety procedures at all company sites.
  • Perform any other tasks within the department as assigned by the direct manager.

- Work Conditions:


  • Regular Employment
  • Indoor
  • Rif Dimashq Governorate - C62W+R5Q, Damascus, Syria

- Job Requirements


  • Education Degree: Institute
  • Education Specification: Technical Institute in Business Administration
  • - Field Of Experience


  • 1 year in Customer Service .