ecash

Payment Gateway Specialist

  • المالية والمصارف والتأمين (المصرفيون)
  • تشغيلي
  • 23/08/2026 - 30/09/2026
  • في الموقع
  • دوام كامل
  • التحصيل ومعالجة المدفوعات
  • الخدمات المصرفية الإلكترونية
ملخص الوظيفة

Responsible for managing and monitoring the day-to-day operational activities related to the payment gateway, ensuring smooth processing of online payment transactions and timely resolution of transaction-related issues.

- المسؤوليات:


  • Monitor daily online payment transactions.
  • Follow up on successful, failed, declined, and pending transactions.
  • Investigate and resolve operational issues related to payment transactions.
  • Handle and follow up on Refunds, Reversals, Chargebacks, and Disputes.
  • Review transaction details and investigate discrepancies related to payment transactions.
  • Follow up on unresolved or pending transactions and ensure timely closure.
  • Handle merchants’ operational inquiries and payment-related requests.
  • Coordinate with banks, payment service providers, merchants, and internal teams to resolve operational issues.
  • Maintain accurate records of payment transactions and operational cases.
  • Prepare daily, weekly, and monthly operational reports.
  • Monitor transaction volumes, failure rates, pending transactions, and outstanding cases.
  • Escalate fraud-related or suspicious transactions to the relevant teams.
  • Ensure compliance with internal procedures, operational controls, and applicable policies.
  • Support operational reviews, audits, and requests for transaction-related information.

- شروط العمل:


  • تعاقد ثابت
  • داخلي
  • Damascus Governorate - Damascus, Mazzeh

- متطلبات العمل:


  • درجة التعليم: إجازة جامعية
  • التخصص: إجازة جامعية في المصارف والتأمين
  • - مجال الخبرة


  • 2 سنوات خبرة في Banking Operations .