The IT Coordinator is responsible for supporting the organization’s technology operations and ensuring the smooth functioning of hardware, software, networks, and IT services. The role coordinates with internal departments, external vendors, and the IT team to maintain systems, resolve technical issues, and support ongoing IT projects.
- Key Tasks & Responsibilities:
Provide first- and second-level technical support for hardware, software, printers, and network issues.
Troubleshoot and resolve operating system, application, and network connectivity problems.
Install, configure, and maintain computers, servers, mobile devices, and related IT equipment.
Support LAN/WAN, Wi-Fi, VPN, system updates, patch management, and backup activities.
Maintain accurate IT asset inventories, including hardware and software licenses.
Support IT security controls, antivirus systems, user access, and data-protection practices.
Coordinate with external vendors for IT services, repairs, procurement, and equipment upgrades.
Assist in implementing IT projects, system deployments, migrations, testing, and go-live activities.
