We are looking for an experienced B2B Telesales Team Lead (SDR) to lead and develop our Sales Development Representatives responsible for engaging business customers, qualifying leads, and generating sales opportunities. The ideal candidate has a proven track record in B2B outbound and inbound sales, team leadership, pipeline management, and driving revenue through consultative selling.
- Key Tasks & Responsibilities:
Lead, coach, and motivate the B2B SDR team to consistently achieve lead generation, qualification, and sales targets.
Drive a high-performance sales culture focused on engaging business customers and delivering exceptional customer experience.
Assign, prioritize, and monitor inbound and outbound B2B leads activities to ensure timely follow-up and maximum conversion.
Develop and implement strategies to improve lead qualification, appointment setting, and pipeline generation.
Act as the primary escalation point for complex customer inquiries and high-value business accounts.
Monitor CRM hygiene and ensure accurate documentation of customer interactions, opportunities, and sales development team activities.
Track and analyze team KPIs, including: SQLs Conversion Rates Pipeline Value Revenue Contribution Call - Chats and emails Metrics
Conduct regular coaching sessions, call monitoring, and performance reviews to improve sales effectiveness and objection-handling skills.
Work closely with the Sales team to ensure seamless handover of qualified leads and maintain pipeline visibility.
Collaborate with the Marketing team to provide feedback on campaign performance, lead quality, ICP alignment, and market insights.
Identify process improvements to increase SDR productivity and overall sales performance.
Prepare weekly and monthly performance reports, forecasts, and action plans.
Stay up to date with industry trends, competitors, and customer needs within the heavy equipment and construction sectors.
