ecash

Merchant Relationship Manager

  • Marketing, Sales & CS (Sales)
  • Managerial
  • 03/09/2026 - 18/10/2026
  • On-site
  • Full-time
  • Sales Management
  • Key & VIP Account Management
  • Outdoor Sales
  • B2B Sales
Job Purpose:

To develop merchant relationships, expand electronic payment adoption, drive sales growth, and enhance merchant satisfaction and retention.

- Key Tasks & Responsibilities:


  • Develop and execute sales strategies aligned with the company’s goals and growth plans.
  • Lead, manage, and motivate the sales team, setting individual and team targets and tracking performance.
  • Acquire new merchants and business partners across B2B and B2C channels.
  • Build and maintain strong relationships with key accounts, banks, fintech partners, and service providers.
  • Monitor sales KPIs, analyze performance, and prepare regular reports for senior management.
  • Collaborate with marketing and product teams to design competitive payment solutions and sales campaigns.
  • Conduct market and competitor analysis to identify new opportunities and expansion areas.
  • Oversee pricing strategies, contract negotiations, and deal closures with major clients.
  • Ensure compliance with regulatory requirements related to electronic payment systems.
  • Enhance customer experience and improve merchant retention rates.

- Work Conditions:


  • Regular Employment
  • Hybrid
  • Damascus Governorate - Damascus, Mazzeh

- Job Requirements


  • Education Degree: Bachelor
  • Education Specification: Bachelor Degree in Banking and Finance
  • - Field Of Experience


  • 3 years in E-Services Sales .
  • Leadership Experience Required